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SWIFT Birder Listing Software
Satisfaction Guarantee and Return Policy

SWIFT 90 Day Money Back Guarantee

At SWIFT, we are confident that our software will work for you and if you should have any issues running the software, we will assist you in every way that we can. If there is a technical deficiency in our program which directly affects your ability to use and/or enjoy our software, or it simply does not meet your needs, we will refund you the full purchase price (excluding any applicable shipping/handling if purchased via mail order) within 90 days of purchase.


SWIFT Free Trial Version

SWIFT Birder Listing software has a free trial/demo version available on our Download Trial  page. Please try this free trial version before you purchase the program to ensure that it is what you are looking for and works properly on your computer. If you have a question about SWIFT's functionality or capabilities, please click here  to email Support before purchasing.

Before You Return Your Software

There are countless different configurations of computers on the market today and we at SWIFT do our best to keep up with them. If you have any problems whatsoever running the software, it can often be solved with a simple email to our Support staff.


Refund Process

To request a refund of your SWIFT Birder Listing software purchase, please follow the steps below:
  1. Tell us what the issue is with the software, even if it as simple as, "I don't like it".  Of course the more details you can give us, the better, as it will help us better understand customer issues.

  2. Provide us with your full customer information (customer number, first and last name, and date that the software was purchased. This information is required in order for us to process your refund.

  3. Be patient.  If you downloaded SWIFT online, we need to process your refund by the same method you purchased it, namely via PayPal.  Their refund process is normally very fast, but is completely out of our control.  Rest assured, we will do our part of the process as quickly as we can.  If you purchased SWIFT via mail order, you will be issued a refund via cheque, allow 4 weeks for delivery of your refund via mail.




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