At SWIFT, we are confident that our software will work for you and
if you should have any issues running the software, we will
assist you in every way that we can. If there is a technical deficiency in our
program which directly affects your ability to use and/or enjoy our software, or
it simply does not meet your needs, we
will refund you the full purchase price (excluding any applicable shipping/handling
if purchased via mail order)
within 90 days of purchase.
SWIFT Free Trial Version
SWIFT Birder Listing software has a free trial/demo version available on our
Download Trial
page. Please try
this free trial version before you purchase
the program to ensure that it is what you are looking for and works properly on
your computer. If you have a
question about SWIFT's functionality or capabilities, please
click here to email Support before purchasing.
Before You Return Your Software
There are
countless different configurations of computers on the market today and we at
SWIFT do our
best to keep up with them. If you have any problems whatsoever running the software, it can often be solved with a
simple
email to our Support staff.
Refund Process
To request a refund of your SWIFT Birder Listing software purchase, please
follow the steps below:
- Tell us what the issue is with the software, even if it as simple as, "I
don't like it". Of course the more details you can give us, the better, as
it will help us better understand customer issues.
- Provide us with your full customer information (customer number, first
and last name, and date that the software was purchased. This information is
required in order for us to process your refund.
- Be patient. If you downloaded SWIFT online, we need to process your
refund by the same method you purchased it, namely via PayPal. Their
refund process is normally very fast, but is completely out of our control.
Rest assured, we will do our part of the process as quickly as we can. If
you purchased SWIFT via mail order, you will be issued a refund via cheque,
allow 4 weeks for delivery of your refund via mail.
SWIFT 2009 • © 1998 - 2010 • TOJ Systems Inc • All Rights Reserved
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